Description

What Will Students Learn?

• Discover the benefits of developing a support network of connections.
• Understand how building relationships can help you develop your business base.
• Learn how to apply communication techniques to build your network.
• The key elements in strong working relationships, and how to put more of these elements in working relationships.
• Recognize key interpersonal skills and practice using them

What Topics are Covered?

• Focusing on your customer
• What influences people in forming relationships?
• Disclosure
• How to win friends and influence people
• Communication skills for relationship selling
• Non-verbal messages
• Managing the mingling
• The handshake
• Small talk and networking