Description
What Will Students Learn?
- The essential background for trainers to have
- How being genuine enhances training
- The elements of good questions
- How to apply listening skills
- Rapport building strategies
- How to recognize key skills in a trainer’s toolbox and identify skill areas for development
What Topics are Covered?
- What makes a good trainer?
- Personal best, professional best
- Being genuine
- Assertiveness skills
- Asking the right questions
- Listening skills
- Connecting with people
- Defusing difficult participants
- Essentials for success
- Do’s and don’ts for new trainers
