Description
What Will Students Learn?
- Understand the Basics of Six Sigma
- Describe the seven quality tools to solve process problems
- Describe the various quality management tools
- Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects
- Describe the importance of customer relationships in a quality organization
What Topics are Covered?
- Six Sigma Basics
- Improvement Tools
- Management Tools for Generating Ideas
- Continuous Improvement
- Customer Relationships
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