Description
What Will Students Learn?
- About the importance of professional appearance on the job
- About the importance of a positive attitude
- About the role of stress reduction in nurturing a positive attitude and appreciating various methods of stress reduction
- How to determine their own level of assertiveness and understand and improve their assertiveness
- How to self-manage to become more effective and efficient
- About the importance of working as a team member
- How to improve communications skills, including listening, questioning and non-verbal communication
- How to set goals and create a personal action plan
What Topics are Covered?
- The Importance of Appearance
- What Employees Want
- Positive Attitude
- Understanding and Improving Assertiveness
- Time Management and Planning
- Working as a Team
- Asking and Listening
- Non-Verbal Messages
- Setting Goals
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