Description
What Will Students Learn?
- The importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and have the opportunity to practice
- the process in a supportive atmosphere.
- How to make the performance review legally defensible.
What Topics are Covered?
- Common errors and solutions
- Types of performance reviews
- The performance management process
- Setting standards and goals
- Creating a performance development plan
- Feedback and communication skills
- Accepting criticism
- Appraisal preparation
- Planning and conducting the interview
- Coaching and maintaining performance
- Terminating an employee
- Performance management checklists
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