Description

What Will Students Learn?

• Steps that they can take to build credibility.
• How to identify the objections that they encounter most frequently.
• How to develop appropriate responses when prospective buyers throw a curveball.
• Ways to disarm objections with proven rebuttals that get the sale back on track.
• How to recognize when a prospect is ready to buy.
• How working with their sales team can help them succeed.

What Topics are Covered?

• Building credibility
• Your competition
• Critical communication and observation skills
• Handling customer complaints
• Overcoming and handling objections
• Pricing issues
• How can teamwork help me?
• Buying signals
• Closing the sale