Description

What Will Students Learn?

  • Steps that they can take to build credibility.
  • How to identify the objections that they encounter most frequently.
  • How to develop appropriate responses when prospective buyers throw a curveball.
  • Ways to disarm objections with proven rebuttals that get the sale back on track.
  • How to recognize when a prospect is ready to buy.
  • How working with their sales team can help them succeed.

What Topics are Covered?

  • Building credibility
  • Your competition
  • Critical communication and observation skills
  • Handling customer complaints
  • Overcoming and handling objections
  • Pricing issues
  • How can teamwork help me?
  • Buying signals
  • Closing the sale

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