Description

What Will Students Learn?

• Make your workplace a technology-friendly place
• Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
• Communicate better with the IT department
• Make the best software and training choices
• Set an IT budget
• Set expectations and responsibilities for security and privacy
• Keep employees safe and healthy
• Develop and implement a system usage policy
• Implement policies for dealing with company property
• Decide whether or not employees should telecommute
• Make telecommuting work
• Deal with workplace rage
• Address technological issues

What Topics are Covered?

• Making your company a technology-friendly place
• Conquering computers
• Communicating with the IT department
• Choosing software wisely and technical training
• Setting an IT budget
• Security and privacy, including network types
• Ergonomics
• System usage policies
• Taking care of company property
• Time-Saving Tools (including telephone, e-mail, and instant messaging)
• Telecommuting
• Workplace rage
• A policies and procedures checklist